How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Is this a subscription service?
I am a member of a popular scheme operator - can I use electraform?
How does it work?
What if I choose the wrong type of certificate?
Do I need to download anything?
See all 12 articles
How much does it cost
How do I choose how many credits I want?
Can I change the certificate type after purchase?
Do you offer a further discount for bulk buying
Where do I find my invoice?
Signing up for a new account
How do I sign-up?
Do I need a complicated licence key?
Setting up for the first time
Setting up video
The Main Home Area
The Home Screen
Getting to know the Home Screen
Certificate information card
Admin - Companies - Engineers - Test Equipment
Adding and editing Companies
Uploading Scheme Operator Logos
Adding and editing Engineers
See all 7 articles
Adding and editing Clients
Adding and editing Installations
Certificate colour settings
Working with certificates
Adding a new certificate
Which certificate should I choose?
What if I choose the wrong type of certificate
Filling in the certificate
Changing the Certificate number
See all 16 articles
Making a board Three phase (TP)
A Distribution board that is not connected to a circuit within the installation
A Distribution board that is connected to a circuit within the installation
See all 7 articles
Using a circuit as a Sub Main / Distribution Circuit - Single Phase boards
Using a circuit as a Sub Main / Distribution Circuit - Three phase circuits
Making a circuit triple pole (TP)
The Engineer Dashboard
Sending the engineer access to the dashboard
Revoke engineer access to their dashboard
Change certificate permissions
Open a Certificate from the dashboard
Dashboard certificate card
Dashboard card notes
Printing the Front Cover
Excluding the front cover from PDF and print
Emergency lighting testing
Servicing and testing emergency lighting systems
Emergency lighting testing regimes
Emergency lighting information
What is emergency lighting?
What type of system?
British and European Standards - Emergency Lighting
Help Desk Software