The first thing to check is if you have added the test equipment to your account. If not follow the steps in this help article to add the test equipment
This is what you should expect to see when equipment is added.
Have you assigned the equipment to your Engineer profile? Is not follow the instructions in this help article.
This is what you should expect to see when equipment is assigned.
If you created an MW/MW3/PATFORM certificate before any of the above steps you will need to refresh the certificate for the equipment to appear
Follow the steps below
On the MW/MW3 certificate details page you will see the screen below
On the PATFORM you will see the screen below:
On the details page deselect and reselect the Engineer as shown below:
The MW/MW3 will now display the equipment as shown below:
The PATFORM will now display the equipment as shown below:
