There could be a number of reasons why you can't log in.

  • Forgotten password
  • Incorrect email address
  • Your email domain has expired or is invalid




If you have forgotten your password click Forgot Your Password link as in image below:


You will receive an email with a password reset link




If you have forgotten your log in email address please contact support@electraform.co.uk You will need to provide full details about the account for security purposes






In some cases it is possible that your email domain has expired or is invalid. Use a service such as Email Hippo and enter your email address as highlighted in the image below: The example we have used shows that the domain is invalid.



If this is the case email support@electraform.co.uk and request an email change to a valid email.