Support
If you need help, there are a couple of ways to get in touch: Between 9am and 5pm, we offer a phone service, call 0333-207-9668 and one of our support te...
Fri, 16 Aug, 2019 at 10:07 AM
A description of what the colour coded status means can be found by clicking the Support tab, followed by Certificate Status.
Fri, 16 Aug, 2019 at 9:40 AM
The Content Checker is a feature to help make sure essential fields on the certificate or report aren't forgotten. The Checker will surround an item i...
Wed, 21 Aug, 2019 at 4:41 PM
The What's New page All our updates and bug-fixes are documented on this page, it's a good place to see what we've been up to and when new fea...
Fri, 16 Aug, 2019 at 9:44 AM
Codebreakers inclusion in EICR observations As of the release of the 2018 version of the award winning Codebreakers publication by NAPIT, we have been for...
Fri, 16 Aug, 2019 at 9:55 AM
Occasionally when the internet or a data connection isn't available , we have to go back to the old fashioned way of recording test results and site da...
Fri, 23 Apr, 2021 at 11:11 AM
We produce a range of videos to help get you started with electraform. We are adding them, all the time, and they can be found by clicking Support/Tutorial...
Fri, 16 Aug, 2019 at 10:04 AM
If you have arrived here, you are already in our support area. Use the search bar and the site will filter your keywords to try and find a solution for you...
Fri, 16 Aug, 2019 at 10:06 AM