FAQ

Is this a subscription service?
No -  electraform is priced per certificate - you can buy a single certificate credit, or several hundred depending on your business needs. Each credit ...
Mon, 12 Feb, 2018 at 12:10 PM
I am a member of a popular scheme operator - can I use electraform?
Yes - anyone can use electraform - the certificates and reports created by electraform, are based on the model forms from BS 7671 - IET Requirements for E...
Wed, 18 Oct, 2017 at 9:55 AM
How does it work?
electraform is a web based application - which means you need an internet connection to use it, and a device to use it on. Using any internet connection, ...
Wed, 18 Oct, 2017 at 9:54 AM
What if I choose the wrong type of certificate?
Contact electraform support - we understand that everyone makes mistakes, and electraform has some in-built measures to prevent customers changing the typ...
Wed, 18 Oct, 2017 at 9:57 AM
Do I need to download anything?
No - electraform is a web based service -  so all you need is an internet connection and a web browser. This means you don't have to worry about down...
Wed, 18 Oct, 2017 at 9:58 AM
How many devices can I use it on?
As many as you like there are no restrictions -  electraform isn't restricted to a machine, or even users - you pay for certificate credits and you ca...
Wed, 18 Oct, 2017 at 9:58 AM
Do I need to synchronise all my data every time I use it?
No - all data entry is in real time - which means as soon as as someone adds a test result for example, the result is saved to your database and is availab...
Wed, 18 Oct, 2017 at 9:58 AM
What if I lose my internet connection?
No - electraform saves everything as you work - which means losing an internet connection isn't as bad as it might sound. As soon as you enter data, i...
Fri, 16 Aug, 2019 at 10:42 AM
Where is my data stored?
Your electraform account is for life - meaning your certificate data is stored securely on our servers which are backed upon an hourly basis 24 hours a da...
Wed, 18 Oct, 2017 at 9:59 AM
Clearing your browser cache
From time to time, your browser decides to cache your pages and it seems like you can't refresh the page to load new content. Below are step by step ...
Tue, 23 Jan, 2018 at 2:54 PM