electraform support

FAQ 14

• Is this a subscription service?
• I am a member of a popular scheme operator - can I use electraform?
• How does it work?
• What if I choose the wrong type of certificate?
• Do I need to download anything?

View all 14

Pricing 4

• How much does it cost
• How do I choose how many credits I want?
• Do you offer a further discount for bulk buying
• Where do I find my invoice?

Signing up for a new account 3

• How do I sign-up?
• Do I need a complicated licence key?
• Logging-in

Setting up 2

• Setting up for the first time
• Setting up video

The Home Screen 3

• Getting to know the Home Screen
• Certificate information card
• Exporting certificate list to excel

Admin - Companies - Engineers - Test Equipment 8

• Adding and editing Companies
• Uploading logos
• Uploading Scheme Operator Logos
• Adding and editing Engineers
• Creating a signature

View all 8

Managers 2

• Adding Managers
• What are Managers?

Clients 4

• Adding and editing Clients
• Customer Portal
• Emailing your client
• Emailing your client direct

Installations 1

• Adding and editing Installations

Settings 2

• My account
• Who should receive review notification emails?

Support 8

• Need support?
• Certificate status
• Content checker
• What's new?
• Codebreakers powered by NAPIT

View all 8

Removing certificates 2

• Removing a certificate
• Restoring a certificate from the certificate bin

Certificates 20

• Adding a new certificate
• Which certificate should I choose?
• What if I choose the wrong type of certificate
• Filling in the certificate
• Changing the Certificate number

View all 20

Boards 9

• Adding boards
• Editing boards
• Making a board Three phase (TP)
• A Distribution board that is not connected to a circuit within the installation
• A Distribution board that is connected to a circuit within the installation

View all 9

Circuits 17

• Reference Methods
• Wiring types
• Using a circuit as a Sub Main / Distribution Circuit - Single Phase boards
• Using a circuit as a Sub Main / Distribution Circuit - Three phase circuits
• Making a circuit triple pole (TP)

View all 17

Images 10

• Buying image credits
• Uploading images
• Adding a description to an image
• Linking an image to an observation
• Deleting an image

View all 10

Engineer dashboard - permissions 4

• Sending the engineer access to the dashboard
• Engineer permissions
• Revoke engineer access to their dashboard
• Change certificate permissions

Dashboard controls 6

• Open a Certificate from the dashboard
• New certificate
• Dashboard certificate card
• Dashboard card notes
• New client from dashboard

View all 6

Printing 2

• Printing the Front Cover
• Excluding the front cover from PDF and print

Logbooks 10

• Creating a new Logbook
• Using the Logbook
• Adding a key switch record to a Logbook
• Adding a Schedule of Test to a Logbook
• Adding luminaires to a Logbook

View all 10

Troubleshooting 21

• I can't log in
• Where are my credits?
• Can I re-open a certificate?
• Where is my test equipment for EICR/EICS/EICM?
• Where is my test equipment for MW/MW3/PATFORM?

View all 21

Admin settings 8

• Certificate preference list
• Certificate colour settings
• Include Front Cover in PDF
• Include a Satisfactory front cover
• Exclude engineer name from circuit charts

View all 8

Certificate settings 9

• Certificate number and colour settings
• Add job no
• Exclude engineer from charts
• Zs warnings
• Extended Inspection Schedule options

View all 9

Permit to work types 1

• Permit to Work - General

Amendment 2 update 4

• Changes in Amendment 2 of BS7671 for EICRs
• Changes in Amendment 2 of BS7671 for EICS/EICM/SCC
• Changes in Amendment 2 of BS7671 for MWs (Minor Works)
• Updating an existing Report / Certificate to Amendment 2