electraform support

This facility allows you to change the order of three phase circuits (TP) Please note that three phase circuits can only be re-ordered as a set of t...

Data not saving is incredibly rare because of the measures we have put in place. If this does happen to you it is, in the main, due to loss of intern...

In most cases if you are experiencing any lag or performance issues it will due to your internet connection. We recommend that you check your connec...

You can email completed certificates to your Client direct from our software or from your own email address. Click the information icon beside th...

If you have created an unsatisfactory EICR and attend at a later date to carry out recommended remedial work your Client will almost certainly ask fo...

Once a certificate is completed it can no longer be edited however we understand that mistakes happen and we can make amendments on your behalf or re-op...

Certificates can only be deleted by Electraform and are deleted at Electraform's discretion as this restores the credit used to create them  Cer...

If you have chosen an incorrect certificate type and entered some details you should use the copy facility to copy into the correct certificate type ...

There could be a number of reasons why you can't upload your image. The image is the wrong file type. We can only accept .jpgs and .pngs. Yo...

Users of Safari may experience a problem in that the upload image button does nothing when clicked. This only affects users with macOS Mojave afte...